I still remember my first money transfer from the USA to India back in 2012.
Bank of America charged me $45 as a flat fee. Then another 3% hidden in the exchange rate. I was sending $2,000 to my mom for some home repairs.
By the time the money reached her SBI account, she got about ₹97,000 instead of the ₹1,04,000 she should have received at the real rate.
That’s ₹7,000 gone. Just like that.
I was furious. But I didn’t know better options existed.
Fast forward to 2017 when I moved back. I discovered Wise and Instarem. Both promised low fees and transparent pricing.
I’ve been using both since then for different purposes. My younger son’s college fund sits in the US. I transfer money regularly. My wife manages our investments across both countries.
So which one is actually better? Let me break it down based on four years of real usage.
What is Wise?
Wise started as TransferWise in 2011. They built their reputation on transparency.
The pitch is simple. You see the real exchange rate. You see the fee upfront. No hidden charges.
I opened my Wise account in 2018. The setup took 10 minutes. Verification took two days.
What makes Wise different is their multi currency account. You can hold money in 50+ currencies. This is brilliant if you’re managing money across countries like I do.
They claim to use the mid market rate. That’s the rate you see on Google. Not the inflated bank rate.
I’ve checked this claim dozens of times. It holds true.
💡 Tip: Wise works best for frequent, smaller transfers. If you’re sending large amounts once or twice a year, other options might be cheaper.
What is Instarem?
Instarem is a Singapore based company that started in 2014.
They focus heavily on the India corridor. Makes sense given the huge NRI population.
I tried Instarem in 2019 after a friend recommended it. He was sending money from Dubai to India and swore by their rates.
Instarem often offers promotional rates. First transfer free. Cashback on large transfers. Festival discounts.
The app is cleaner than Wise. Fewer features but that also means less confusion.
They’ve partnered with Indian banks for faster settlements. My transfers usually land within 24 hours.
Similar to choosing between different money transfer apps, your pick depends on your transfer pattern and amounts.
Head to Head Comparison
Let me show you the actual differences based on my transfers over the last two years.
| Feature | Wise | Instarem |
|---|---|---|
| Transfer Fee | 0.4% to 0.7% of amount | 0% to 0.5% (often has promos) |
| Exchange Rate | Mid market rate (real rate) | Slightly below mid market (0.1-0.3%) |
| Transfer Speed | 1-2 business days | 12-48 hours |
| Minimum Amount | No minimum (tested with $50) | Usually $50-100 depending on corridor |
| Maximum Amount | Up to $1.5 million per transfer | Up to $500,000 per transfer |
| Supported Countries | 80+ countries | 60+ countries, strong in Asia |
| Multi Currency Account | Yes, hold 50+ currencies | No, only transfer option |
| Debit Card | Available in select countries | Not available |
| Customer Support | Chat, email (24/7) | Chat, phone (business hours) |
Sources: Wise official rates, Instarem pricing, personal transaction history
The numbers tell part of the story. Real use tells the rest.
Last month I sent $5,000 to my NRE account. I checked both platforms.
Wise charged $31 as fee. Exchange rate was ₹83.47 per dollar. My mom received ₹4,17,319.
Instarem had a promo running. Zero fee. But exchange rate was ₹83.32 per dollar. Final amount: ₹4,16,600.
Wise won by ₹719 that time.
But three months ago during Diwali, Instarem had a better promo. I saved about ₹1,200 on a $3,000 transfer.
Here’s what this really means: Neither is always cheaper. You need to check both before every transfer.
Cost Breakdown for Different Transfer Amounts
Money saved is money earned. Let me show you real costs.
| Transfer Amount | Wise Total Cost | Instarem Total Cost | Difference |
|---|---|---|---|
| $500 | $3.50 (0.7%) | $0-2.50 (varies) | Instarem usually wins |
| $2,000 | $13 (0.65%) | $5-10 | Close, check both |
| $5,000 | $30 (0.6%) | $15-25 | Instarem often better |
| $10,000 | $55 (0.55%) | $40-50 | Instarem edges ahead |
| $25,000 | $125 (0.5%) | $100-125 | Very close |
These numbers include both fees and exchange rate markups based on my actual transfers between January 2024 to October 2024.
When I was setting up my NRI banking, I wished I knew about these platforms. Would have saved at least $500 a year in those early days.
📌 Fact File: According to World Bank data, Indians received $125 billion in remittances in 2023. Even a 1% saving means $1.25 billion staying in people’s pockets.
Features That Matter for Frequent Transfers
Both platforms have features. But which ones actually help?
For Wise:
What works really well:
The multi currency account is a game changer. I keep some USD, some EUR for my occasional Europe trips.
Rate alerts are helpful. The app notifies when rates hit my target.
The desktop interface is solid. I prefer it over mobile for large transfers.
What could improve:
Customer support can be slow during US holidays. I once waited 6 hours for a query response.
Some Indian banks take longer to process Wise transfers. HDFC is fast. SBI sometimes takes 3 days.
For Instarem:
What works really well:
The promo codes are real. Not gimmicks. I’ve used at least 5 different offers.
Transfer tracking is detailed. You know exactly where your money is.
The referral program is generous. I’ve earned about $200 in credits by referring friends.
What could improve:
No multi currency account. If you need that feature, you’re out of luck.
The exchange rate is not always the best. You need to compare.
Customer support is only available during business hours. Problem at midnight? You wait.
Similar to my experience with remittance services, the best service depends on your specific needs.
🧠 MK’s Take: For regular, smaller transfers under $3,000, use Instarem when they have promos. For larger amounts or if you need multi currency features, Wise is more reliable.
My Real Usage Pattern
I send money 3-4 times a year now. Not as frequent as when I was in the US full time.
Usually around $8,000 to $12,000 per transfer. Mix of investment top ups and family support.
Here’s what I do:
I check both Wise and Instarem on the day I want to transfer. Takes 5 minutes.
I calculate the final INR amount I’ll receive after all fees. Not just the fee number.
Whichever gives me more rupees wins. Simple.
About 60% of the time, Instarem works out cheaper for me. The other 40%, Wise wins.
My wife uses only Wise. She prefers consistency over hunting for deals. That’s fair.
When my elder son needed emergency money in the US last year, I used Wise’s multi currency account. Sent him USD directly. No conversion needed. That was clutch.
Think of it like having multiple credit cards. Each serves a purpose.
“I keep both apps on my phone. Check both before every transfer. The 5 minutes of effort saves me ₹500 to ₹2,000 each time.”
Which One Should You Actually Use?
The honest answer? Both.
But if you must pick one, here’s my guide.
Use Wise if:
You make frequent transfers of varying amounts.
You need to hold foreign currency.
You want a debit card in foreign currency.
You value consistency and reliability over best price.
You transfer to multiple countries, not just India.
Use Instarem if:
You only transfer to India (or a few Asian countries).
You make larger transfers less frequently.
You’re willing to wait for promotional rates.
You don’t need multi currency features.
You want potentially lower costs on large transfers.
I use Wise as my primary. Instarem as my backup and for when they run good promos.
My brother in Dubai uses only Instarem. He sends money every month. The promotional rates work better for him.
Quick Recap:
✅ Compare both platforms before each transfer
✅ Wise offers more features but Instarem can be cheaper
✅ Neither is always the winner
✅ Having both accounts gives you flexibility
✅ Real savings matter more than convenience
What About Other Options?
You might ask about banks. Or services like Xoom or Western Union.
I’ve tried them all. Traditional banks are the most expensive. No question.
Western Union is fast but costly. Good for emergencies only.
Xoom (owned by PayPal) is decent but their rates fall between Wise and banks. Not competitive enough.
For the India to USA corridor, I’ve also compared other transfer methods. Wise and Instarem still come out on top.
The landscape changes. New players emerge. But for now, these two dominate for good reason.
If you’re dealing with large amounts over $50,000, consider talking to forex specialists. They might offer better rates for bulk transfers.
For most of us sending $500 to $25,000, these two platforms are perfect.
If you’re confused about your specific situation or need advice for unusual transfer scenarios, ask in the BackToIndia Facebook group. Hundreds of NRIs share their experiences daily.
TLDR
Wise:
- Mid market rates, transparent fees
- Multi currency account available
- Best for frequent, varied transfers
- 0.4% to 0.7% total cost
- Reliable and consistent
Instarem:
- Often runs promotional rates
- Slightly lower fees on large transfers
- Strong for India corridor
- 0% to 0.5% cost (varies with promos)
- No multi currency option
Bottom line: Wise for reliability and features. Instarem for potentially lower costs on India transfers.
My recommendation: Keep both. Compare before each transfer. Use whichever is cheaper that day.
Annual savings: Switching between both based on rates can save you $300-800 annually on regular transfers.
Sources:
- Wise Official Pricing
- Instarem Rates
- World Bank Remittance Data 2023
- Personal transaction records from Wise and Instarem (2018-2024)
- Reserve Bank of India – Remittance Guidelines